Returns & Exchanges
At Morphe, we want you to be completely obsessed with your new beauty haul, so we offer a 30-day return window for products that don't meet your expectations. Items must be in gently used or original condition to be eligible for a full refund to your original payment method.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and billing zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Select the reason for your return and generate a prepaid return shipping label, which will be sent directly to your email for easy printing.
- 3.Pack Your Products
Securely pack the items in their original packaging if possible, include your packing slip, and affix the prepaid shipping label to the outside of the box.
- 4.Ship and Track
Drop your package off at any authorized carrier location; once our warehouse receives and inspects your return, we will process your refund within 7-10 business days.